Use of information
We respect the privacy rights of users of this web site. No personal information is required to access this web site but where personal information is required to be submitted for certain purposes stated in this web site; you are required to provide true and accurate information.
Collection of Personal Identifiable Information
FrieslandCampina Singapore collects personal identifiable information about you to provide services or to correspond with you only when you voluntarily provide such information. (Personal identifiable information is any information that can be used to identify or contact a specific individual and any other information about that individual.)
Disclosure of information
FrieslandCampina Singapore will not share this information with anyone outside its affiliate companies other than in accordance with the law and as stated in this Privacy Policy.
This site may contain links or references to other web sites to which this privacy policy does not apply. FrieslandCampina Singapore is not responsible for the privacy practices or the content of other websites. Please be sure to read and agree with the privacy policy of every web site you visit.
Whenever you submit information via this site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy. If you inform FrieslandCampina Singapore that the information should not be used as a basis for further contact with you, FrieslandCampina Singapore will respect your request.
FrieslandCampina Singapore reserves the right to change or update this Privacy Policy at any time. If we change our online privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Any changes or updates will be effective immediately upon posting to the Websites. Please check back periodically, and especially before you provide any personal identifiable information.
Every day Royal FrieslandCampina provides millions of consumers all over the world with dairy products containing valuable nutrients. At FrieslandCampina we feel accountable to protect your data and safeguard your privacy. We believe in the importance of keeping our services transparent, personal and reliable. Therefore, we developed this FrieslandCampina Cookie statement to explain why we use cookies and how we use them. We invite you to familiarize yourself with this Cookie statement.
This Cookie statement was last updated on 1 January 2023.
- When does this Cookie statement apply?
When you are using our websites or apps, we collect technical information about your device and your interaction with our websites and apps. This information is collected by using cookies and other techniques that allow us to connect your surfing behavior to the unique technical characteristics of your device and browser (settings).
This Cookie statement applies to the collection and use of the data produced by cookies and similar techniques (hereafter “cookies”) through our websites and apps that have published this statement or refer to this statement on www.frieslandcampina.com. These similar techniques may include third party pixels (snippets of a website code that enable us and the pixel supplier to track your interaction) and device finger printing (a technique that collects your browser and operating system characteristics to identify you).
Please see our Privacy Statement to see the criteria we use to determine the period for which your personal data will be stored.
- What are cookies?
Cookies are small data files that your browser places on your computer or your mobile device. Cookies help your browser navigate our websites. There are several types of cookies, varying from cookies that remember your language preferences to advertising cookies. We refer to the ‘why do we use cookies’ section below. Cookies themselves cannot collect any information stored on your computer.
What data is collected by cookies?
We collect information such as:- A. The IP address of your device
- B. Information on the operating system and browser of your device
- C. Your interaction with our websites, apps and online advertisements
If the website you visit or the app you use enables login, we also connect the information to your personal account, like your web shop or loyalty program account. Find out more about how we’re using your information in section 3.4 of our Privacy Statement.
Why do we use cookies?
We are using cookies for a variety of purposes:
- A. Strictly necessary cookies: these cookies are essential to the functioning of our websites and apps.
- B. Functionality cookies: these cookies remember your preferences, such as region, language, username or allow you to rate pages and fill in comment forms.
- C. Performance cookies: these cookies capture website and app usage information on an abstract level and are used to provide analytics and metrics such as the number of visitors and which pages are most frequently accessed. These cookies include for instance Google Analytics and are used to improve our websites by learning how you interact with them.
- D. Targeting or Advertising cookies: these cookies are used to collect information about browser habits and can be used to customize advertising, marketing and our websites look and feel. These cookies are – most of the time – third party cookies (see 5 below).
- E. Social Media cookies: these cookies are set by social media services that we have added to the website to enable you to share our content with your friends. They are capable of tracking your browser across other websites and building up a profile of your interests. For more information on how we build profiles, please see our Privacy Statement.
The cookies we use are not the same for all our websites. In the cookie settings on the website you visit, you can view the cookies set per category. The cookie settings can be accessed through the pop-up (at your first visit of the website or after deleting cookies manually in your browser) or at the bottom of the page.
Please see our Privacy Statement to see the criteria we use to determine the period for which your personal data will be stored.
Do we use third party cookies?
Some of our websites and apps use third parties cookies, such as Google DoubleClick and the Facebook plugin.
We cooperate with these third parties to display advertisements of our products to you. These third parties may be able to monitor your use of the FrieslandCampina websites and apps. If you, for example have accepted the advertising cookies, some of your personal information will also be shared with the advertiser network. If you, for example, click on a social media button (e.g. ‘Share this’ or, ‘Like’) some of your personal data will also be visible for social media providers and to visitors of your personal social media page. FrieslandCampina and the social media platform are jointly responsible for compliance with privacy laws. FrieslandCampina and the social media platform have entered into an (Controller) agreement to that end. In case of Facebook social plugins such as the ‘Like’ button, their terms can be found at https://www.facebook.com/about/privacy.
We will ask your permission before using these third party cookies, but the further use of the data by the (social) media provider is covered by the conditions (including the privacy statement) of that (social) media platform.
We also feature product videos on our website that are hosted on YouTube, Vimeo or similar platforms. Although the videos are made by us and displayed on our sites, the content actually comes from YouTube, which is a third-party domain; therefore you may receive a YouTube cookie.
How do you accept, reject and delete cookies?
There are several ways to exclude or minimalize the use cookies on your device.
- A. If required by law, we will ask your consent before using cookies. You will see a pop-up on our website. It is up to you to accept or decline.
- B. You can use our cookie management tool on our the websites to changes your preferences and disable functionality, performance, targeting & advertising and social media cookies.
- C. You can also choose to reject or block the cookies set by FrieslandCampina or the websites of any third party suppliers by changing your browser settings. More information may be found in the help function of your browser.
- D. You can opt-out from our Google Analytics cookies by installing this Add-on by Google in your browser: https://tools.google.com/dlpage/gaoptout?hl=nl
- E. You can opt-out from personalized online advertisements served by several companies, including those whose third party cookies we use, by visiting www.youronlinechoices.com.
Note, however, that if you reject the use of cookies some of the functions of our websites may not work correctly.
Legal Bases for Processing Your Personal Data
FrieslandCampina has the following legal bases for processing your personal data within the scope of this Cookie statement:
- Whenever your consent is required by law, your free, specific and informed consent;
- Our legitimate interests of operating, protecting, and improving our business, and maintaining our websites and web applications.
Contact
If you have any questions regarding this Cookie statement or the cookies being used by our websites, please let us know. You can contact us by clicking on the contact link on the website that forwarded you to this Cookie statement or send an email to privacy_statement@frieslandcampina.com. Find out more about how we use your personal data in our Privacy statement.
Did you know that each of our cows is given a customised feed and that their health is closely monitored regularly? This helps them produce our oh so nutritious and high-quality milk!
Our Sustainability Initiatives
Animal Welfare
Healthy cows live a longer and happier life. In turn, they produce milk that is sustainable, highly nutritious, and great for your child.
Biodiversity
Biodiversity is really important to our farmers! To help farmers ensure the sustainability of their farms, we created the Biodiversity Monitor to measure each farm's influence on biodiversity on the farm and beyond. This way, farmers can take steps to cultivate a thriving ecosystem in their farm, while also reducing its burden on the environment.
Carbon Footprint
We go above and beyond to reduce our emissions. Our goal is to produce climate neutrality by 2050. To do that, we've been lowering our energy consumption, generating sustainable energy, reducing emissions from manure storage, and supporting our farmers in projects they do to reduce their footprint.
Meadow Grazing
Did you know that farmers benefit from healthy and happy cows because they produce high-quality milk? That's why they let cows freely graze outdoors, as long as the weather permits.
Why not all the time? Cows do not like soggy meadows where little grows. The grass and soil need to be in good shape. If it is too soggy, the cows trample the ground. Then the grass cannot grow and the cows cannot graze.
